Frequently Asked Questions
Don't see your question? Call us at (781) 284-8340.
What are your hours?
Monday through Friday 7am to 10pm, and Saturday and Sunday 6am to 10pm. We're attended at all times.
How does laundry pickup and delivery work?
Schedule a pickup online, hand off your laundry, and we wash, dry and fold it with premium detergent and bring it back to your door, usually the next day (or same day, if available). Blankets and comforters take 48 hours. We text you when it's ready.
How much is pickup and delivery?
Pickup and delivery is $2.00 per pound with a 15 lb ($30) minimum. Separate driver fees apply and tips are optional. We cover $2 of the transportation cost each way. New customers get $10 off their first order of $30 or more with code DELIVERY at checkout.
How much is in-store wash, dry and fold?
Wash, dry and fold is $1.60 per pound with a 10 lb minimum. Blankets are $18, King/Queen comforters $20, Twin comforters $15, and a down-filled add-on is $5.
Do you offer hypoallergenic detergent?
Yes, for an additional 40¢ per pound. You're also welcome to bring your own detergent and leave it with your wash and fold order.
Will my laundry be mixed with other customers' clothes?
Never. Every order is washed separately with premium detergents.
What payment methods do you accept?
Cash and major credit cards. For self-service you can load a laundry card with cash, credit or debit, or pay from your phone with the LaundryCat app. We do not accept quarters.
Do you have large machines for comforters and rugs?
Yes. We have four washer sizes, including large-capacity washers and dryers for comforters, blankets and rugs.
Do you charge extra for hot water?
No. Choose the water temperature you want for one price. We use more water and hotter water than most laundromats for a better clean.
Are your dryers free?
No. Free-dry laundromats raise washer prices to cover drying. We keep washer prices lower and let you choose your own drying time, which usually costs less overall.
Do you sell laundry supplies?
Yes: detergent, fabric softener, bleach, dryer sheets and durable nylon laundry bags, all at fair prices.
What amenities do you have for customers?
Air conditioning, free Wi-Fi, free coffee, comfortable seating and snacks while you wait.
Where do you deliver?
We pick up and deliver in Revere, Winthrop, Chelsea, East Boston, Everett and nearby areas. Enter your address when you schedule a pickup to see availability and your delivery fee. The delivery fee is set by our on-demand delivery partners and can vary with distance.
How do I use the LaundryCat app?
Download the LaundryCat app on iPhone or Android, activate your account and add funds. Then bring your phone near the reader to pay for a machine cycle. The app uses NFC. On an iPhone, use the top of the phone near the reader. On Android, use the middle.
How do I check my laundry card balance?
Use the Check Card Balance link on our Self-Service page or in the footer of any page on this website.
Do you have a midweek special?
Yes. Get 10% off in-store wash and fold orders of $40 or more every Wednesday and Thursday. Tell our attendant at check-in and use code MIDWEEK.
Do you offer commercial laundry?
Yes. We handle laundry for Airbnb and VRBO hosts, salons and spas, restaurants and other local businesses, with pickup and delivery available. Pricing depends on volume and schedule, so request a quote on our Commercial Laundry page or give us a call.
Are you hiring?
Not at the moment, but we always welcome applications from friendly, reliable people. Email jobs@shoresidelaundromat.com or stop by.
How can I contact you?
Call (781) 284-8340, email support@shoresidelaundromat.com, send a message through our Contact page, or stop by 173 Shirley Ave, Revere, MA.